If you hadn’t heard of Zoom in February, I’m sure you’ve heard of it by now… the video conferencing app many are now relying upon to keep in touch with colleagues, run meetings and much more.

To help anyone who isn’t sure which solution is best suited to their needs, we have put together some information about many of the most popular options.

What is Zoom?

Zoom is a downloadable application that can be used for:

  • Meetings
  • Video Webinars
  • Conference Rooms
  • Group Collaboration with breakout rooms

Is it easy to use?

There’s a reason why Zoom was the first choice for millions of people when we entered lockdown… it is so simple to use. Simply install the app on your desktop, mobile or tablet, sign up using your email and you’re all set to join your first video call.

Zoom provides a selection of resources with how-to videos showing how to use Zoom: Zoom How-to videos

Here’s how you join a meeting:


I’ve heard it has security issues, should I stop using zoom?

The rush of new users and Zoom being thrust into the spotlight has shone a light on some of their security practices. They have responded to these issues and are working to improve security. The Zoom CEO & Founder, responded to the issues in this blog post.

Here are some simple steps you can use to help maintain the security of your next meeting:

  • Do not allow others to join a meeting before you (the host) has joined.
  • Authenticate users by only allowing signed-in users to join the meeting.
  • Password protect the meeting
  • Once a meeting has begun and all participants have arrived, you should lock the meeting to prevent others joining.
  • Use a randomly generated ID for your meeting.
  • Enable the waiting room feature to control when each participant joins the meeting. It’s like your reception room.
  • Make sure you regularly check for updates on your app. This is to ensure you have the latest security patches.
  • Check what you are allowing participants to do. You can turn off screen sharing, chat, renaming ability and annotation.


Is it free?

Zoom provides a free version of the service, this includes:

  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings